The Gift Card section in Indy Admin provides a full record of all gift cards sold through your cinema—both online and in person. Use this section to track gift card usage, update their status, and locate gift card numbers quickly.
🎁 Where to Find It
Navigate to:
Operations → Customers → Gift Cards
This area acts as a historical log, not a gift card creation tool.
🗂️ What You Can Do
Search and review all gift cards ever issued
See whether a gift card is:
Draft (not finalized)
Valid
Voided
Expired
Use the search bar to locate gift cards by number
🔎 Gift card numbers always start with the letter G
💳 Viewing Gift Card Details
Clicking on a gift card line opens a pop-out panel that includes:
Order ID
Customer name
Gift card status (e.g. valid, voided)
Expiry date (if set)
You can also manually update the status of a gift card via this screen.
🧠 Pro Tip
Use the gift card search to assist with customer support queries—especially when customers report an issue redeeming a card at POS or online.
Watch the Tutorial