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CEA Card (UK)

Sarah Bourne avatar
Written by Sarah Bourne
Updated over 3 weeks ago

About

The CEA Card is a national card scheme developed for UK cinemas by the UK Cinema Association (UKCA). INDY has developed a solution to support this for our UK partners.

The card enables a disabled cinema guest to receive one complimentary ticket for someone to go with them when they visit a participating cinema, to watch a film.

For more information and FAQS, please visit the official CEA Card website here.

Configuration instructions

  • Open INDY Admin and log into your account

  1. Enable CEA Card Validation:

  • Navigate to Settings > Site > Site Configuration > Online Sales

  • Tick 'Enable CEA Card Validation'

  • Click SAVE

  • Push Configuration changes (green arrow near the top of the screen)

2. Check for CEA Card Voucher Type:

  • Navigate to Settings > Promotions > Voucher Types

  • Check that a CEA Card Voucher Type is in now your Voucher Type list (this should be auto-created when Step 1 was completed and CEA Card Validation is first enabled)

3. Create a CEA Card Ticket Type:

  • Navigate to Settings > Site > Ticket Types

  • Select CREATE TICKET TYPE

  • Complete the following essential configurations in the DETAILS tab:

    • Give the new Ticket Type a 'Name'

    • Set a 'Gross Price' - NB this cannot be set to £0.00, a £ value is needed but it will be reduced to £0.00 when a valid CEA Card number is applied to the order

    • Tick 'Available Online' - this will enable CEA Card holder to book online

    • Tick 'Available At Stations' - this will enable the function on POS Stations / Kiosks

    • Tick 'CEA Card Ticket'

    • Example:

  • Consider adding these configurations in the REPORTING tab:

    • Give the Ticket Type a Box Office Reporting Name

    • Set the Minimum Reporting Value (Gross) to £0.00

    • Set the Maximum Reporting Value (Gross) to £0.00

    • Example:

  • Click SAVE

  • Push Configuration Changes

4. Add the CEA Card Ticket Type to all relevant Price Cards:

  • Navigate to Settings > Site > Price Cards

  • Add the new CEA Card Ticket Type to any relevant Price Cards

  • Click open each Price Card to EDIT:

    • Click ADD ITEM

    • Select Type: Ticket (default)

    • Select the CEA Card Ticket Type from the dropdown menu

    • Click ADD

    • Example:

    • Click SAVE

  • Push Configuration Changes

The CEA Card configuration is now complete, the following video shows the functionality in practice online and on the POS.

CEA Card transactions

Online and at Stations:

  • Select a Showing

  • Add at least one standard ticket to the cart

  • Add a CEA ticket to the cart

  • Input a valid CEA Card number into the 'Add Gift Card, Voucher, Promo Code' box

  • Click APPLY

  • The CEA Card ticket price will reduce to £0.00

  • Online cart example:

Video

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