The Voucher Types tool in Indy Admin allows you to create and manage the types of vouchers you offer to customers. Voucher types determine how vouchers are issued, redeemed, and reported, and they can apply to tickets, items, activities, or packages.
🧭 Where to Find It
Navigate to:
Settings → Promotions → Voucher Types
🎟️ What Are Voucher Types?
Define the different types of vouchers your cinema can issue or sell
Control how vouchers are redeemed and what they apply to
Set expiration dates, reporting names, and redemption limits
🧾 How Voucher Types Work
Voucher Type Options
Voucher types can be created for:
Tickets
Items (concessions/merchandise)
Activities or Packages
Each selection offers different settings for redemption and restrictions
Price & Value Settings
Set a minimum price (what the voucher can be purchased for)
Set a maximum value it can be redeemed for
Decide whether to apply tax
Expiry Settings
Set expiry periods in months or years
Style & Branding
Add a name, description, and small image
Optionally attach voucher cards for physical fulfilment (name these if part of a package)
Redemption Options
Define how the voucher is redeemed (online, POS, both)
Set redemption limits (e.g., number of uses)
Decide if the voucher:
Has a points cost or reward value (for loyalty schemes)
Is available for sale
Is service issue only (e.g., compensating customers for disruptions)
Restrictions
Limit vouchers to:
Specific showings, movies, or item categories
Date ranges
Conditions such as time of day
Restrictions adapt depending on whether it’s an Item or Ticket voucher
Reporting
Assign a reporting name for vouchers applied to tickets
Minimum and maximum values can also be included in Distributor Box Office Reports
🧠 Best Practice
Use clear and descriptive names for each voucher type
Ensure restrictions are reviewed carefully to avoid misapplication
Always assign a reporting name for ticket vouchers so distributor reports remain accurate