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Selling a Gift Card

Andrew Weir avatar
Written by Andrew Weir
Updated over 3 weeks ago

INDY POS makes it simple to sell and issue gift cards directly to customers. Gift cards can be:

  • Physical cards (plastic or paper) with a barcode or magnetic stripe

  • Printed gift cards via your receipt or ticket printer, including a QR code for redemption

Customers can use gift cards for online purchases or in-person at the POS.


How to Sell a Gift Card

Step 1: Select the Gift Card Tab

  1. On the bottom tab bar of the POS, select Gift Cards.

  2. Choose or enter the gift card value requested by the customer.

    • Example: Customer requests a $50 gift card


Step 2: Assign the Card

  1. Click Assign Card to determine how the gift card will be issued:

    Option 1 – Physical Card

    • Scan the barcode, QR code, or magnetic stripe on the pre-printed card.

    • This links the physical card to the customer’s purchase.

    Option 2 – Printed Card

    • Skip physical assignment.

    • INDY will print a gift card with a QR code on the receipt/ticket printer.

⚡ If no card is assigned, the receipt QR code will serve as the customer’s gift card.


Step 3: Complete the Payment

  1. Process payment using any available method at your site (cash, card, etc.).

  2. Once paid, the gift card receipt prints automatically:

    • QR code can be scanned at POS for redemption

    • Code can also be entered online to use the balance


Step 4: Provide the Gift Card to the Customer

  • If physical card assigned → Hand over the card

  • If printed gift card → Hand over the printed receipt with QR code


Tips for Staff

  • Keep a stock of physical gift cards ready if your cinema uses them.

  • Explain to customers that QR codes can be used online or in-person.

  • Encourage customers to treat printed receipts like cash, as the QR code represents the card’s value.

Watch the Tutorial

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