Gift cards can be redeemed directly at the POS for tickets, concessions, or any eligible items sold on-site.
Customers can:
Scan their physical or printed gift card
Enter the gift card code manually (from QR or barcode)
The POS will automatically apply the balance to the purchase.
How to Redeem a Gift Card
Step 1: Build the Sale
Add the items the customer wishes to purchase to the cart.
Example: Popcorn + Icee = $31 total
Step 2: Enter the Gift Card
Customer presents either:
Physical/printed card with barcode or QR code
Gift card number from their receipt or email
Redeem the card via one of two methods:
Scan the card with a barcode or QR scanner
Manually enter the number in the Gift Card box at the bottom of the POS screen
Step 3: Apply Gift Card Payment
POS will display the gift card balance (e.g., $50).
Apply the gift card payment to the order:
Example: $31 applied to the $50 gift card
Confirm the transaction – the remaining balance ($19) stays on the card for future use.
Result
Order is completed and receipted
Gift card balance automatically updates in INDY
Tips for Staff
Gift cards can be partially redeemed; unused balances remain on the card.
Customers may combine gift cards with other payment methods if the balance is insufficient.
Always confirm balance before processing to avoid surprises.