Membership Types in Indy Admin allow you to design and sell tailored memberships or loyalty schemes for your cinema audience. These settings control:
What the membership looks like and where it appears.
How they are priced and billed.
Whether they can be renewed online or in person.
What rewards and benefits members receive.
Which sites in your circuit can offer the membership.
Navigation
To create or edit a membership type:
Go to Indy Admin.
Navigate to:
Settings > Promotions > Membership Types
Select Create Membership Type or open an existing type to edit.
1. Essentials
These top-level options define the membership’s basic identity, pricing model, and visibility.
Field | Function | Example |
Icon | Pick a visual symbol for easy identification. | 🎟️ Star icon for "VIP Membership" |
Name | Name displayed to staff and customers. | "Family Gold" |
Free | Makes the membership $0. Often used for fallback/free tiers. | Default Free Membership |
Hide | Removes membership from POS and website purchase lists. | Hide "Staff Pass" from public sale |
Available Online | Allows purchase through the customer website. | "VIP Gold" available in online store |
Preview Online | Shows membership online but prevents purchase (grayed out). | "Coming Soon" membership |
Allow Renewal Online | Lets customers renew themselves online (supports Auto-Renewal). Disabling forces POS renewals and turns off Auto-Renewal. | Used for site-only promotional memberships |
Age Restriction Required | Displays an age restriction warning; must be sold via POS. | "Senior 65+" |
Include / Exclude Sites | Restrict to certain sites in a circuit. | Gold Membership only valid at flagship location |
2. Pricing Setup
Pricing is set per User Class and per billing frequency (monthly/yearly).
Base Price: Amount charged to the primary member.
Additional User Price: Lower rate for linked secondary accounts.
Billing Frequency: Monthly or Yearly — configured under:
Settings → Circuit Settings → Membership → Display Rate Period
Example:
Base: $19.95/month
Additional User: $15/month
💡 Internal Tip: If you switch the circuit setting from Monthly to Yearly, all memberships display yearly rates unless overridden here, and vice versa.
3. Marketing
Controls how the membership appears in promotional contexts.
Prefix Marketing: Apply a standard pre-filled description.
Replace: Write a custom description in the provided editor.
4. Benefits Configuration
The benefits system has four main categories:
Tiers
Points
Vouchers
Discounts
Each benefit type can be enabled individually or in combination.
4.1 Tiers
Tiers reward members for engagement by upgrading them to higher benefit levels.
First Tier: Must be unconditional (e.g., "Bronze").
Subsequent Tiers: Add conditions.
Condition types:
Visits: Number of distinct visit days.
Tickets: Number purchased.
Movies: Number of unique titles seen.
Points: Earned points (lifetime).
Points Balance: Current unspent points.
Example Setup:
Silver Tier: 3 visits, 5 tickets, 3 different movies.
Gold Tier: 10 visits, 15 tickets, 8 different movies.
⚠️ It is important to note, you must use the “Set Order” option when building membership tiers so they are stacked top to bottom. With the bottom option being the free default option.
4.2 Points System
Set up how members earn points.
Enable / Disable Points
Disabled = Members cannot earn points under this membership.
Earning Rules (multiple can be combined):
Ticket Purchase: Fixed points per ticket sold.
Ticket Price: Points per $ spent (full price).
Ticket Value: Points per $ spent after discounts.
Concession Spend: Same options as tickets.
Membership Purchase / Renewal: Award points when buying or renewing.
Gift Card Purchase / Value
Special Events / Conditions:
Birthdays or Birth Weeks
Date Ranges (seasonal promotions)
Days of Week (e.g., "Double Points Tuesdays")
Price Ranges
Specific Movies or Showing Badges (e.g., "3D", "Premium")
Longevity or Lifetime rewards.
Expiration:
Points can expire after a set period (months/years).
💡 Internal Tip: Combine points with tiers to create a gamified loyalty path.
4.3 Vouchers
Give members a set number of vouchers per term.
Configuration:
Voucher Type: Select from pre-created types.
Enable: Activate for this membership.
Redemption Limit: Number of vouchers per term.
Grant To:
IndividualChoose whether to give vouchers to: individual members with this type, every member (once) from the owner, or every member from each applicable member.
Example:
You offer a Group Membership. You have 4 people on the membership:
Alex (owner)
Sam
Jamie
Taylor
Let’s look at the four options:
Individual members onlyOnly members with the membership type get vouchers.
Example: If only Sam and Jamie have the membership type, only they get vouchers.
Each member gets one, from the ownerEveryone on the membership gets 1 voucher, but only if the owner has the membership type.
Example: If Alex (the owner) has the type, all 4 get a voucher.
If Alex doesn’t — no one gets anything.
Each member gets one from every applicable memberEveryone gets 1 voucher per person who has the membership type.
Example: If Sam and Jamie have the type, then all 4 people get 2 vouchers each (one from Sam, one from Jamie).
This lets you control how widely and generously vouchers are distributed.
OwnerOnly the membership owner gets a voucher, and only if they have this membership type.
Example:You offer a Couples Membership with 1 owner and 1 additional member.
Only the owner has the Couples Membership type assigned.
Because of this rule:The owner gets 1 voucher
The other member gets nothing
If the owner doesn’t have the membership type:
No one gets a voucher — not even the owner.
This setup is useful when only the primary account holder should receive benefits.
Each Member OnceEach person on the membership gets one voucher, no matter how many have this membership type.
Example:You offer a Family Membership with 2 adults and 2 kids.
Only the primary adult has the Family Membership type assigned. The others (e.g. kids) don’t.
Because of this rule:All 4 people on the membership each get 1 voucher — even though only one person officially holds the membership type.
If both adults had the membership type assigned:
They still all get just 1 voucher each — no duplicates or extra vouchers.
This rule avoids voucher stacking from multiple members on the same plan.
All MembersEach person on the membership will get a voucher for each member who has this membership type
Example:Let’s say you offer a Family Membership and it includes 2 adults and 2 kids.
You set up a voucher promotion for the Family Membership type — for example, one free popcorn per member.
Because of this rule:Every person on that Family Membership (all 4 people) will each get 4 popcorn vouchers — one for each member on that same membership.
So it's per member, per person — it multiplies.
Renewal Term: Monthly/Yearly reset.
Conditions: Same as Credits (birthdays, date ranges, tiers, etc.).
4.4 Discounts
Attach discounts that members automatically receive.
Name: Matches discount type in system.
Unlimited or Limited Redemptions
Renewal Cycle: Per day, week, month, or year.
Conditions: Same options as vouchers.
5. Override Circuit Terms
By default, term and pricing options are inherited from Circuit Settings.
Override here to:
Offer unique monthly/quarterly/biannual/annual rates for a specific membership type.
Apply percentage discounts to specific term lengths.
💡 Example:
Global setting = only Monthly & Annual terms.
Membership type override = enable Quarterly for "Business Club" membership.
6. Membership Display Across Platforms
Indy Admin (Admin View):
Admin users can apply memberships to accounts without processing payment.
Useful for manual upgrades or goodwill gestures.
POS:
Shows all available membership types for sale.
Selecting one adds it to the transaction cart.
Website:
Shows only memberships with Available Online enabled.
Preview Online items appear grayed-out (cannot purchase yet).