Circuit Settings in Indy Admin allow you to manage top-level preferences that apply across your entire cinema circuit—whether you operate one venue or multiple. These foundational settings are typically configured during onboarding but can be reviewed or adjusted at any time.
⚙️ Where to Find It
Indy Admin → Settings → Circuit Configuration
🔑 Key Settings Explained
🎟️ Circuit Identity
Circuit Name: The public name for your cinema or chain.
Account Owner Contact Email & Phone: The main point of contact for INDY communications.
📧 Email CCs
CC on Box Office Reports (Visible to Studio): Useful for film bookers or ops managers.
BCC on Reports (Hidden from Studio): Great for internal oversight.
📅 Week Start Day
Defaults:
Friday (UK, US)
Thursday (Australia, NZ)
Customizable for other territories.
🎁 Rewards & Badging
Rewards Currency Name: Define your loyalty unit (e.g., “Points”, “Credits”).
Reserved Seating Badge: Display a badge if your venue offers reserved seating.
💱 Regional Setup
Currency & Country Code: Set automatically during onboarding.
Additional Languages: Spanish translations supported (where configured).
🧳 Traveling Cinema Toggle
Use with caution: Applies identical settings across all sites—primarily for touring setups, not fixed-location cinemas.
🧑 Your INDY Account Manager
Display of your assigned account manager’s name, email, and contact number.
🧍 Membership Configuration
📝 Sign-Up Info Collection
For all new customer account sign-ups:
Enable and/or require collection of:
Date of Birth
User Class
Phone Number
Address
💳 Membership Terms
Toggle options for:
Monthly
Quarterly
Bi-Annual
Annual
Displayed Rate Period: Choose the primary rate shown on your website (e.g., Monthly or Yearly)
📉 Term-Based Discounts
Apply percentage discounts when customers purchase extended terms upfront (e.g., 10% off annual vs. monthly).
🧾 VAT/Tax Settings
Define:
Whether tax is included or added.
Applicable tax types (VAT, GST, etc.)
🔁 Membership Handling Options
Allow Pro-Rating: Refund unused term upon early cancellation.
Allow Replacing: New membership replaces the old one mid-term.
Allow Appending: New membership adds to the current term.
Refund Partial Memberships: Optional toggle.
👥 Group Memberships
Enable and limit the number of members per account (e.g., families or friends).
🎁 Gift Card Settings
Set expiry rules (in months/years or no expiration).
Optional prefix/suffix for imported gift cards (useful during POS migrations).
💳 Stripe Configuration
Upload your Refund and Cancellation policies for dispute resolution support.
💸 Site Tier Pricing
Ideal for larger circuits:
Group cinemas by pricing tier (e.g., Tier A = premium pricing).
Set item pricing at the Library level based on tiers.
💰 Fallback Costs (Advanced)
Used when no cost data exists in Library:
Fallback Item Cost: Adds 30% markup by default.
Fallback Film Terms: Adds 60% by default.
🔐 Admin & POS Settings
🔐 Auto Logout
Set inactivity timer for auto-logout (customisable).
🧾 POS Display Options
Toggle whether to:
Show item images in the cart
Hide movie posters during ticket selection
Hide item pricing from POS end-users
✅ Best Practice Tips
Review these settings annually.
Use tooltips in Indy Admin for additional help.
Coordinate changes with your account manager to avoid unexpected impacts.
Watch the Tutorial