The Payment Types section in Indy Admin allows you to create custom payment methods for your point-of-sale (POS) system—useful when a sale is made via an external process or should be logged manually for auditing.
These payment types do not process real funds. Instead, they are a way to record transactions made outside of standard cash/card methods.
💳 Where to Find It
Navigate to:
Settings → Site → Payment Types
🧭 What Are Custom Payment Types?
Used to log orders made via non-standard means, such as:
Invoiced sales
Complimentary (comp) tickets
3rd-party platforms like Mubigo, Voucher vendors, or Promotional partners
They allow your team to:
Track external transactions
Keep sales totals accurate for internal reporting
Maintain an audit trail of who authorised special payments
➕ Creating a Payment Type
Click Add Payment Type to configure a new method. You’ll be able to set:
Field | Function |
Name | Display name in POS (e.g. “Invoiced Order”) |
Description | Internal reference |
Enabled/Disabled | Controls visibility in POS |
Primary Option | Toggles whether it appears on main POS screen |
Confirmation Prompt | Message a cashier must acknowledge before using this payment type (e.g. "Confirm this is an authorised invoice sale.") |
Collect Details | Enable input fields for added context |
Require Details | Force staff to enter info before proceeding |
Ask for Name | Capture staff or customer name for tracking |
🧠 Best Practice
These payment types should only be used in specific cases. Since they do not collect payment, they are excluded from revenue reports and should be tightly controlled and regularly reviewed.