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Transfers

Josh Senior avatar
Written by Josh Senior
Updated over 3 weeks ago

The Transfers section in Indy Admin allows you to monitor your daily payouts—tracking how funds move from INDY to your bank account. This section gives you a transparent view of gross sales, fees, deductions, and when deposits are expected.


💰 Where to Find It

Navigate to:

Operations

→ Financial → Transfers


📊 What the Transfers Page Shows

For each day of trading, you’ll see:

Date of trading

Transfer Start Date – when fees are calculated and applied

Deposit Date – when funds are expected to hit your bank account

Credit Card Total – your gross card sales

Stripe Fee – processing fees

Indy Fee – your system fee (can be fixed or percentage-based)

Pay Total – the amount due to you

Indy Sales Payout Total

External Ticketing Payout (e.g. Fandango, Atom – USA only)

Computed At – when the transfer was calculated

Transferred At – when the payment was initiated


🔍 Viewing a Specific Transfer

Click the ellipses (⋯) to:

View history

Open full transfer detail

From the detailed transfer screen, you’ll see:

All payments processed on that day

All orders linked to those payments

Any voided order items

Any disputes (customer chargebacks or failed payments)

A full summary grid view of all calculations


🧾 Stripe Payment Info

Each transfer includes:

Payout ID – useful for Stripe support queries

Statement Descriptor – what appears on your bank statement

📌 These are helpful when resolving payout discrepancies or speaking with your bank.


🧠 Pro Tip

Use this section weekly to reconcile Stripe payouts, confirm deposit dates, and track real-time income. It’s especially useful for finance teams managing multiple sites or external platforms.

Watch the Tutorial

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