The Form Entries section in IndyAdmin captures and stores all submissions received through your cinema's contact forms โ ensuring that no customer enquiry is missed, even if email notifications fail.
This feature is especially useful when emails from the website contact form fail to route correctly to an inbox (e.g. due to spam filters or misconfigured forwarding).
๐ Where to Find It
Navigate to:
Indy Admin โ Operations โ Website & Marketing โ Form Entries
โ๏ธ What It Does
Stores all submitted contact forms directly in the admin interface
Lets you search entries by email address
Provides a fallback log in case email delivery fails
Ensures no customer messages are lost, even if your team doesn't receive the notification
๐ How to Use It
Go to Operations > Website & Marketing > Form Entries
Youโll see a list of submissions, including:
Name
Email address
Message
Date/time submitted
To find a specific entry:
Use the search bar
Search by email address, name, or partial match
Click on a submission to view the full message
โ Example Use Case:
A customer says they submitted a question but no one received it โ check the Form Entries log to recover the submission.
Watch the Tutorial