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Form Entries

Josh Senior avatar
Written by Josh Senior
Updated over 3 weeks ago

The Form Entries section in IndyAdmin captures and stores all submissions received through your cinema's contact forms โ€” ensuring that no customer enquiry is missed, even if email notifications fail.

This feature is especially useful when emails from the website contact form fail to route correctly to an inbox (e.g. due to spam filters or misconfigured forwarding).


๐Ÿ“ Where to Find It

Navigate to:

Indy Admin โ†’ Operations โ†’ Website & Marketing โ†’ Form Entries


โœ‰๏ธ What It Does

  • Stores all submitted contact forms directly in the admin interface

  • Lets you search entries by email address

  • Provides a fallback log in case email delivery fails

  • Ensures no customer messages are lost, even if your team doesn't receive the notification


๐Ÿ”Ž How to Use It

  1. Go to Operations > Website & Marketing > Form Entries

  2. Youโ€™ll see a list of submissions, including:

    • Name

    • Email address

    • Message

    • Date/time submitted

  3. To find a specific entry:

    • Use the search bar

    • Search by email address, name, or partial match

  4. Click on a submission to view the full message

โœ… Example Use Case:

A customer says they submitted a question but no one received it โ€” check the Form Entries log to recover the submission.

Watch the Tutorial

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