(Also know as VAT types and GST Types)
Taxes in Indy are managed at the circuit level through Circuit Settings, and applied across items, item classes, and specific sites. The system supports multiple tax types, rates, and jurisdiction-specific setups β including county, state, or national taxes β and lets you apply and override these as needed across products and locations.
π Where to Configure Taxes
All taxes are managed via:
Indy Admin β Settings β Circuit β Tax Types (VAT, GST etc.)
Even though taxes apply per site, they are configured centrally under your circuit settings.
β Adding a New Tax
Navigate to Circuit Settings β Taxes
Click + Add Tax
Enter:
Name of the tax (e.g. County Admission Tax)
Rate (e.g.
1.5%
)Sites the tax applies to (you can select multiple)
Save the tax entry
Repeat as needed for additional tax types (e.g. State Tax, Concession Tax, VAT, etc.)
β You can add as many taxes as necessary. Site selection is critical β the same tax name can be reused with different rates per site if needed.
πΏ Where Taxes Are Applied
Once created, taxes can be applied in three main locations:
1. Item Classes
Apply tax at the category level β useful when all items in a class (like Food or Tickets) share the same tax configuration.
Settings β Item Classes
Select an item class (e.g. Food)
Click Edit Taxes
Add one or more applicable tax entries
Save
β Example:
Add both a State Sales Tax (6.0%) and a County Concessions Tax (2.5%) to the Food item class.
π Taxes set here act as the default inheritance for all items in that class.
2. Individual Items
Override tax settings for specific items β used when a particular product has unique tax rules.
Settings β Items β Select an Item β Edit Taxes
The item will inherit taxes from its item class by default
You can add additional taxes, or
Remove inherited taxes and set completely custom taxes
β Example:
A Beer item inherits Food Tax, but you override it to apply Alcohol Duty and remove Food Tax
π Overrides only affect that individual item and will not affect the rest of the class.
3. Multiple Taxes per Item
Items can have more than one tax applied simultaneously. These are stacked and calculated in reporting as separate lines.
β Example:
A $10 item taxed at 6% State + 2% County = $10.80 total
π Reporting breakdowns show each tax line independently, which supports audit compliance for complex tax environments.
π Editing Existing Taxes
Go to Circuit Settings β Taxes
Click on the tax name
You can adjust:
Name
Rate
Applicable sites
Changes apply instantly and affect all items where that tax is in use β unless the item overrides it manually.
π Avoid editing the name of an existing tax unless necessary. Changing the name may affect historical reporting if the customer is doing a manual reconciliation.
β Use Cases
Use Case | Setup |
State & County Tax on Food | Apply both taxes to the Food item class |
VAT per country | Use site-specific rates (e.g. UK VAT 20%, Ireland VAT 23%) |
No tax on bottled water | Override item-level tax to remove inheritance |
Ticket tax only at one venue | Create tax, apply to that single site only |